Refund Policy
Last updated: January 1, 2025
We want you to be completely satisfied with your purchase. Here's everything you need to know about our refund process.
7-Day Refund Window
Refund requests must be submitted within 7 days of purchase date.
Eligible for Refund
- Product is defective or not functioning as described
- Product was not delivered after successful payment
- Significant difference between description and actual product
- Technical issues that cannot be resolved by our support team
Not Eligible for Refund
- Change of mind after purchase
- Products that have been downloaded and used
- Subscription services after billing period has started
- Custom development work that has been completed
- Products purchased during promotional/sale periods (unless defective)
Refund Process
01
Submit Request
Email contact@mydaddyonline.com with your order ID and reason for refund.
02
Review
Our team reviews your request within 2 business days.
03
Decision
We notify you of approval or rejection with clear reasoning.
04
Processing
Approved refunds are processed within 5–7 business days to your original payment method.
Request a Refund
To initiate a refund, contact us with your order ID: